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Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is press the Help button, which is present on each page. A pop-up menu will appear. It offers comprehensive information about all the operations that you can perform on that particular page. Each context menu appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive library of how-to video clips explaining how to use our hosting Control Panel. They're intended for those of you who would like to see how things are being done instead of only reading articles. Thus, everyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you need, have a glimpse at our comprehensive FAQ section, which contains questions asked by actual people and provides practical solutions. We constantly update our FAQ section with new entries so as to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ section either, we have a fantastic team of customer service technicians available 24x7x365 and eager to assist you with any query. Each support ticket you submit will be replied to within one hour (the average support ticket response time is just twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 282615

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com